This resource is part of 'English in my home', which aims to give ESOL learners the confidence and the language to deal with situations they may encounter in their homes.  in this lesson, Arjun's neighbour complains about the television. Learners practise complaining politely and dealing with complaints.

This resource has been produced in two different formats:

Time: Approximately 2 hours. Timings are flexible and could take longer.

Aims - To enable learners to make polite requests to neighbours or other acquaintances both orally and in writing


Learners will:

  • understand the gist and detail of the film
  • revise, learn and practise using some vocabulary from the film
  • be able to make polite requests e.g. ‘Please can you turn your TV down.’
  • be able to identify the reasons for requests e.g. 'I'm working' and 'I can't think.
  • write a note to a neighbour making a request and giving the reason


You will need:

  • An interactive whiteboard or data projector to show the film 'The noisy television' or computers for each learner/pair of learners, with headphones or audio speakers
  • Learner handouts (pages 13 - 18)
  • Teacher resources (page 19) for Task 6. Copy and cut up enough reasons and requests cards for each pair of learners
  • If internet access/computers are not available, you will need to prepare your own audio recordings using the transcripts provided (Pages 20 - 22)

Web links for this resource: